Official sources, and the questions neighbors actually ask.

Links

• Metro Codes — short-term rental property (opens in a new tab)

  Permit requirement, 24-hour minimum, 30-day maximum stay, and the department index.

• Permit types and eligible zones (opens in a new tab)

  Owner-occupied rules, and the districts where new not-owner-occupied permits are and are not issued.

• Operation rules and requirements (opens in a new tab)

  Non-transfer, ownership changes, three-violation revocation, and the 365-day permit term.

• File a complaint — Metro Codes (opens in a new tab)

  Official instructions. All short-term rental complaints go through hubNashville.

• hubNashville short-term rental complaint (opens in a new tab)

  The request type linked from Metro’s complaint page.

• hubNashville (opens in a new tab)

  Phone alternative: 311 or 615-862-5000.

• Short Term Rental Appeals Board (opens in a new tab)

  Hears appeals of zoning-administrator decisions on permit issuance and revocation. Contact [email protected].

• Legislative history (opens in a new tab)

  Says BL2024-478, effective November 12, 2024, is the current ordinance. Links the state code sections.

• BL2024-478 on Legistar (opens in a new tab)

  Passed third reading November 7, 2024. Mayor approved November 12, 2024.

• Substitute BL2020-187 (PDF) (opens in a new tab)

  The July 10, 2020 ordinance that preceded BL2024-478.

• Metro Code §6.28.030 (opens in a new tab)

  The codified permit section on Municode, including the 2024 amendments.

• Property search (opens in a new tab)

  Metro’s page for the eligibility viewer. Doubts go to [email protected].

• Short Term Rental Permit Eligibility Viewer (opens in a new tab)

  The viewer linked from the property-search page. Search by address.

• Codes public records (opens in a new tab)

  Metro’s description of the short-term rental permit database.

• Residential short-term rental permits map (opens in a new tab)

  ArcGIS experience titled for issued short-term rental permits. Filter it yourself. This site does not publish a count from it.

• Nashville Parcel Viewer (opens in a new tab)

  Zoning and parcel records. Confirm the district before you describe it in a complaint.

• Metro Council members by district (opens in a new tab)

  Names and contact listings published by the council office.

• Conservation overlay districts (opens in a new tab)

  The Historic Zoning Commission’s current district list and design guidelines.

• MTAS summary of the Short-Term Rental Unit Act (opens in a new tab)

  University of Tennessee explainer for Tenn. Code Ann. §§ 13-7-601 through 13-7-606.

• Metro’s short-term rental FAQ (opens in a new tab)

  Useful on process. Wrong on which ordinance is current. See the note under the list.

Metro’s FAQ still answers “what is the current law?” with BL2020-187. The legislative history page, updated October 8, 2026, says BL2024-478 has been current since November 12, 2024. Trust the history page and §6.28.030. The Codes public-records page describes a short-term rental permit database; the map linked above is the ArcGIS experience titled “Residential Short Term Rental Permits Issued Experience for Nashville.gov,” not a count produced by this site.

Short answers

Does a sale end a residential not-owner-occupied permit?

Metro’s permit-types page says existing not-owner-occupied permits in AR2A, R, RS, and RM are not transferable if the property is sold or transferred. Section 6.28.030 says a permit cannot be transferred to another person, entity, or address, and an ownership change makes it invalid. The new owner has to apply under the rules then in effect. State law has its own continued-use rule, in Tenn. Code Ann. § 13-7-603, which also ends on a sale or transfer. Whether a particular property qualifies for that state protection depends on the statutory definition of “used as a short-term rental unit,” not on the listing still being online.

Are owner-occupied permits still allowed in residential zones?

Yes. That is current written policy, not a rumor. Owner-occupied permits are an accessory use in districts that allow residential use, except NS, and only where an SP or PUD allows the use. The owner has to be a natural person who lives there as a primary residence. Entities such as LLCs cannot hold that permit type. This campaign is demanding an end to owner-occupied permits in non-commercially zoned residential areas, along with not-owner-occupied permits.

Can Metro simply ban every existing rental tomorrow?

Not without hitting the Short-Term Rental Unit Act. Section 13-7-603 says a later local rule that prohibits or regulates short-term rental use does not apply to property the owner was already using as a short-term rental unit. The older local rule keeps governing until sale, transfer, 30 continuous months without the use, or three separate violations under § 13-7-604 with appeals exhausted. A permit program can suspend use while a permit is lapsed, and that suspension does not by itself erase the continued-use right. Read the MTAS summary before repeating a shorter version of this.

What happens if a complaint is false?

Metro’s complaint page, Metro Code §6.28.030, and Tenn. Code Ann. § 13-7-604(c) all say a false complaint against a short-term rental provider is punishable as perjury under Tenn. Code Ann. § 39-16-702. Codes is required to tell complainants that. Report what you saw, with dates. Do not inflate it.

Where do complaints go?

hubNashville, including the short-term rental complaint type linked from Metro Codes. Phone: 311 or 615-862-5000. An active police matter is 615-862-8600. [email protected] is for permit questions, not a substitute for the complaint file. Appeals of a permit decision go to the Short Term Rental Appeals Board. An account on this site can store your own log and case number. That log is not sent to Metro.